Agreement to the festival rules and restrictions is needed to purchase tickets. Please be sure to read and confirm all rules and regulations listed on the official website before purchasing tickets. Please note that purchase of festival tickets shall be deemed as agreement to all rules and regulations of the festival.

 

I. Right of publicity

Customers are permitted to bring compact digital cameras, cell phones that can take photos, only for the purpose of personal viewing. All professional-caliber cameras are prohibited. In the case of legal confliction arises relating to audio and/or visual recording using any form of recorders/devices, of any individuals including but not limited to performers, audience, and/or public and private facilities, the responsibility shall strictly fall onto the person who acted. The event organizer will under no circumstances become involved.

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II. Personal Belongings

• Any items prohibited by the event organizer may not be brought inside the venue, and will be confiscated at entrance.

• Carrying any articles/items that are considered dangerous and/or illegal into the venues is strictly forbidden, and in some cases, the event organizer shall have the right to ask the person with the item to leave the event site without refund.

• Please be responsible for your own belongings.

• Items prohibited to bring inside the venue:

+ Medications that are or are not prescribed in any form / Mist sprayers/pills with or without branding;

+ Glass bottles / Plastic bottles / Aluminum bottles / Tin jars or other hard objects;

+ Cooling boxes, parasols, mats, cans, bottles and flammables (e.g. fireworks) are prohibited.

+ Any kind of weapon / Laser light / Sharp objects / Tripod Monopod, Tripod;

+ Tobacco is only allowed to be used in certain designated areas;

+ Poster / Banner / Coat of Arms / Signage or any related items that are distorting and destroying the Socialist Republic of Vietnam;

+ Tablets / Ipad / Go pro are not allowed to bring on the foreign show from Mobile;

+ Personal self-defense weapons like daggers, pepper spray or any similar item;

+ Alcoholic / stimulant substances;

+ Lighters / Candles / Firecrackers and explosive, flammable, inflammable substances;

+ Seats in any form.

+ Professional recording and recording equipment / Professional photographic equipment / Professional lenses / Flycam / Drone ...;

+ Food and drinks brought from outside;

+ Any flammable items such as alcohol, perfume, body spray, alcohol, gasoline, balloons ...;

+ Flashlight in any form;

+ Pets.

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III. Basic Rules to enjoy the event

• Persons who cause trouble at the site, or who ignore the instructions by the event organizer, will be forcibly ejected from the festival and will not be issued refunds under any circumstances.

• The event organizer, artists and the venues will under no circumstances be held responsible for accidents or thefts occurring outside of the venues

• Dangerous acts such as diving and moshing are prohibited. The festival is not responsible for injuries and accidents due to such acts. Such incidents shall to be solved between the parties involved.

• The event organizer will not be held responsible for injuries suffered by way of negligence of personal safety. The event organizer will see to first aid and arrange emergency services in case of injuries caused by prohibited dangerous acts such as diving and moshing, but will thereafter not be held responsible. Furthermore, if such accidents involve a third party, it is the responsibility of all parties concerned to find ensuing action toward legal revisions. The event organizer will under no circumstances intervene or become involved in troubleshooting in such instances.

• The event organizer, performers or venues will not be held responsible for any accidents, mishaps or injuries occurring inside and outside of the venues. We must ask you to take responsibility for your own actions.

• To guarantee the security and safety for emergencies, children need to comply with regulations: over 14 years and 1.2 m, with the guarantee of accompanying adults.

• The persons found entering the event unlawfully will be taken into police custody for whatever the reasons, and compensation for such actions will be charged.

• Please avoid excess drinking. Those deemed to be drinking excessively or out of control may be ejected from the festival site.

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IV. Ticket/ Wristbands

• Ticket is required per person who is 14 years old or older; However, with the children under 18 years old must be accompanied by at least one adult, a parent or a guardian, and there are certain areas children cannot enter. A child under 14 years old and younger can not enter the festival. 

• One e-ticket cannot be shared by multiple persons. If such acts are discovered, the persons concerned will be forcibly ejected from the event.

• Tickets are only valid on the days/venues printed on them.

• When tickets are sold out, there will be no tickets sold at the door. Please purchase the tickets in advance.

• Tickets will be fastened to wristbands upon entrance. The Organizer will announce the information about the wristband exchange in official channels of the Organizer

• Lost or broken wristbands will not be re-issued, therefore no re-entry.

• All information submitted to purchase tickets will be forwarded to the event organizer.

• In the event of cancellation due to natural disasters, tickets will not be refunded, and all the costs associated with this cancellation such as travel expense to the sites will not be compensated.

 

V. Merchandises

Any official merchandise sold in the venues may not be exchanged or returned after purchase except defective items

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VI. Rules in the Event Environment

• The event will take place for long hours. It is your responsibility to make certain of one’s physical well-being. Please bring clothing suited for all weather including comfortable footwear (Platform shoes or heels may cause falls), and pay attention to any symptoms of illness, heat and sun exposure, etc.

• Due to limitations in parking space around the venues, we advise you to take public transportation measures.

• Please dispose trash according to its recycled category, and do not trash the streets.

• Please smoke only in the designated areas.

• Please respect the communities and neighborhood around the venues, and refrain from actions disregarding the neighbors including but not limited to; causing unnecessary noises, destroying public/private property/ wildlife, and parking illegally (which may hamper the mobility of emergency vehicles), and littering.

• Overnight camping in the vicinity of the venues is strictly prohibited.